We’re Not a Call Center. We’re a Conversion Partner.
We specialize in reviving aged, dead, and dropped leads — and converting them into real conversations, appointments, and sales.
Most companies generate more leads than they ever convert. Missed calls, old CRM lists, abandoned forms, and slow follow-up quietly drain revenue every day. PowerlineCX exists to fix that. We re-engage the leads you already paid for and turn them back into warm, sales-ready opportunities.
Our Services
PowerlineCX evolved from a dedicated team with decades of experience in sales and lead management. Recognizing that businesses lose money every day from unworked leads, missed calls, and slow follow-up, we built a conversion-focused operation where every interaction is handled by professionally trained, in-office staff. Our mission: to re-engage the leads you already paid for and turn them into sales-ready opportunities.
Aged & Dead Lead Re-Engagement
Re-contact via phone, email, SMS, and multichannel workflows
Ideal for old CRM lists, unworked leads, and "no answer" contacts
Inbound Lead Qualification
Appointment Setting & Sales Enablement
Quality Assurance & Reporting
Our Mission
Old leads aren’t dead — they’re just ignored.
We systematically re-contact aged leads using proven scripts, timing strategies, and multi-touch outreach to restart conversations and uncover buying intent.
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How It Works
Onshore Advantage
Cost-effective customer support by leveraging lower labor costs while maintaining high service quality through specialized training and advanced technology. 24/7 availability and multilingual support, enabling businesses to expand their global reach and enhance customer satisfaction.
In-Office Staff
Our dedicated in-office teams facilitate enhanced collaboration, consistent training, and superior quality control, leading to reliable and efficient service delivery.
Nearshore Advantage
Nearshore Contact Center as a Service (CCaaS) with PCX strikes the perfect balance between cost-efficiency and service quality. By combining the advantages of offshore affordability with the communication clarity and cultural alignment of onshore teams, PCX offers a seamless customer support experience.
Offshore Advantage
Cost-effective customer support by leveraging lower labor costs while maintaining high service quality through specialized training and advanced technology. 24/7 availability and multilingual support, enabling businesses to expand their global reach and enhance customer satisfaction.
Customized Solutions
We understand that every business is unique. That's why we work closely with you to design BPO packages tailored to your specific needs and objectives, ensuring alignment with your company's goals.
Vendor Agnostic
We design tailored CCaaS solutions by leveraging our extensive network to negotiate the best terms with software providers. We also handle campaign staffing, ensuring seamless implementation and optimal performance for every custom solution we build.
Partner with PowerlineCX and experience how our in-office teams use proven outreach strategies, real-time qualification, and multi-channel follow-up to recover revenue that most companies leave on the table. You can expect increased contact rates, more booked appointments, higher close rates for your sales team, and revenue recovered from leads you already paid for.
Industries Served
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PCI and HIPPA Compliant
AVG Net Promoter Score
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